Terms & Conditions

1. About PlanLeads

PlanLeads provides a subscription-based lead generation service that monitors UK council planning registers and delivers matching planning application data to construction businesses via email and an online account dashboard. All planning data is sourced from public records under the Open Government Licence v3.0.

2. Free trial & subscription

New subscribers receive a 30-day free trial. No payment is taken until the trial period ends. After the trial, subscriptions are billed monthly in advance.

You can cancel, upgrade, change your payment method, or view invoices at any time via the Account Settings page. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial months.

Payments are processed securely by Stripe. We do not store your card details.

3. Use of lead data

Planning application data provided through PlanLeads is licensed under the Open Government Licence v3.0 and may be used for legitimate business purposes, including identifying potential clients.

You must not use the data in a way that:

• Contacts named planning applicants directly without their consent
• Violates UK GDPR, the Privacy and Electronic Communications Regulations (PECR), or the CAP Code
• Implies any official relationship with a local authority
• Involves reselling the raw data without added value

Where you send direct mail to properties identified through PlanLeads, all communications must be addressed to "The Property Owner" or "The Homeowner" — never to a named individual.

4. Your account

You access your account via a magic link sent to your registered email address — no password is required. You are responsible for keeping your email account secure.

Your account dashboard lets you view your matched leads, update their status, add notes, download your data, and manage your subscription. You may delete your account at any time from Account Settings — this will cancel your subscription and permanently delete all your data.

5. Service availability

We aim to deliver monthly email digests reliably, but we do not guarantee a specific number of leads per digest. Lead volume depends on planning application activity in your area and council data availability. If a council API is temporarily unavailable, affected leads may be delayed to the following digest.

6. Limitation of liability

PlanLeads is a data aggregation and delivery service. We are not responsible for the accuracy or completeness of individual council planning records. We are not liable for any business losses arising from reliance on lead data, failure to win contracts, or service interruptions.

7. Changes to these terms

We may update these terms from time to time. We will notify active subscribers by email of any material changes at least 14 days in advance.

8. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

For any queries regarding these terms, contact hello@planningleads.uk.